A Pharmacist’s Guide to Cultural Competence

Activity Preview

Cultural competence is essential to effective patient care. Our expert will share strategies for tailoring your practice to each patient’s unique values, beliefs, behaviors, and linguistic needs.

Learning Objectives

After participating in this activity, the pharmacist and pharmacy technician will be able to:

  1. Discuss the significance of cultural competence to the practice of pharmacy.
  2. Identify barriers to culturally competent care.
  3. Discuss strategies pharmacists can use to improve cultural competence in various pharmacy practice settings.

    Activity type: Knowledge-based

    Learning level: 2

    Audience: Pharmacists & Pharmacy Technicians

    Accreditation Information

    The American Pharmacists Association is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.  This activity is approved for 1.0 contact hours of CPE credit (0.10 CEUs). The ACPE Universal Activity Numbers for this activity is 0202-0000-18-024-H04-P/T.  

    To obtain credit for "A Pharmacist’s Guide to Cultural Competence," complete the assessment with a grade of 70% or better, evaluation questions, and CLAIM credit. Participants will need to have a valid pharmacist.com username and password to claim credit. After your credit has been claimed, please visit CPE monitor for your transcript.

    APhA continuing pharmacy education policy provides you with two opportunities to successfully complete this continuing pharmacy education examination. Please note that you will not be permitted to submit the examination a third time. The current policy of the APhA Education Department is not to release the correct answers to any of our CPE tests. This policy is intended to maintain the integrity of the CPE activity and the assessment.

    Individuals who participated in the live version of this activity held March 17, 2018, in Nashville, Tennesse may NOT receive credit for the home-study version of this activity.

    Initial release date: March 17, 2018
    Expiration date: March 17, 2021 NO CREDIT GRANTED AFTER THIS DATE


    "A Pharmacist’s Guide to Cultural Competence” is a home-study continuing education activity for pharmacists and pharmacy technicians developed by the American Pharmacists Association.


    Zubin Austin, BScPhm, MBA, MISc, PhD, FCAHS, declares no conflicts of interest, real or apparent, and no financial interests in any company, product, or service mentioned in this program, including grants, employment, gifts, stock holdings, and honoraria.

    Conflicts of interest have been resolved through content review by Helen Sairany, PharmD, BCACP, Associate Director of Content Development at the American Pharmacists Association.

    System Requirements

    Computer and internet access are required to complete this activity.  Please visit our website to view the Technology System Requirements to have a positive learning experience.