Start a Conversation to Address Anxiety and Panic Attacks (Home Study)

Activity Preview

This archived webinar is intended for pharmacists in various practice settings. An expert in the field explored the many facets of anxiety and panic attacks as well as strategies for screening, destigmatizing the condition, and engaging in difficult conversations with a patient. The presenter discussed case examples that illustrate how pharmacists can engage in conversations to help patients recognize anxiety and/or panic attacks and begin a path to achieve optimal recovery.  

This webinar is Part IV of a four-part webinar series on how pharmacists can start conversations on mental health.  To participate and claim credit for Parts I-III (self-paced learning) of this 4-part mental health series, click the activity below (NOTE: nonmembers will be required to purchase each learning activity for $129) 

Learning Objectives

At the completion of this application-based activity, participants will be able to:

  1. Describe the patient’s perspective of the experience of anxiety and panic attacks.  
  2. Employ effective communication skills to destigmatize anxiety and panic attacks. 
  3. Discuss strategies for pharmacists to screen for anxiety and/or panic attacks. 
  4. Demonstrate how pharmacists can engage in an effective conversation with patients who experience anxiety and/or panic attacks.  
Activity type: Application-based
Target Audience: Pharmacists 

Learning Level: 2

Accreditation Information


The American Pharmacists Association is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. The following archived webinar is approved for 1.0 contact hour of CPE credit (0.1 CEUs). The ACPE Universal Activity Number for this activity is 0202-0000-20-110-H01-P. 

To obtain credit for completing Start a Conversation to Address Anxiety and Panic Attacks (Home Study),  participants will need to watch the archived webinar, complete the assessment with a grade of 70% or better, complete the evaluation questions, and then CLAIM credit. Participants need to have a valid username and password to claim credit. After credit has been claimed, please visit CPE monitor for your transcript.    

Initial release date: January 22, 2020

Expiration date: January 22, 2023 


Start a Conversation to Address Anxiety and Panic Attacks (Home Study) is an activity for pharmacists developed by the American Pharmacists Association.


Julie A. Dopheide, PharmD, BCPP, FASHP and APhA’s editorial staff declare no conflicts of interest or financial interests in any product or service mentioned in this activity, including grants, employment, gifts, stock holdings, and honoraria. For a complete list of APhA staff disclosures, visit the APhA website at

Conflicts of interest have been resolved through content review by Helen Sairany, BA, PharmD, MBA, BCACP, Director of Content Development & Partnership at the American Pharmacists Association. 


There is no fee associated with this member-only activity. 

*This webinar will be archived and made available as an online learning activity within 1 week after the live offering has been presented. The archived webinar (home-study version) will be available to APhA members ONLY, as a free member benefit, during the first 30 days after release. Thereafter, nonmembers can purchase the archived webinar at a cost of $129.*

System Requirements

Computer and internet access are required to complete this activity.  Please visit our website to view the Technology System Requirements in order to have a positive learning experience.