What's New Different, and Gone: Your 2020 OTC Update

Activity Preview

Your patients rely on OTC products for many minor ailments and chronic conditions. To help them make the right choices, you need to stay in the know. We’ve got you covered in this session highlighting the latest OTC additions, changes, and recalls. 

Learning Objectives

At the completion of this knowledge-based activity, participants will be able to:

  1. List products that entered or were removed from the OTC marketplace during 2019 and the first quarter of 2020. 
  2. Summarize information that should be provided to patients about these new or discontinued OTC products.

Activity type: Knowledge-based
Target Audience: Pharmacists and Pharmacy Technicians
Learning Level: 2

Accreditation Information


The American Pharmacists Association is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. The following archived webinar is approved for 1 contact hour of CPE credit (0.1 CEUs). The ACPE Universal Activity Number for this activity is 0202-0000-20-095-H01-P/T

To obtain credit for completing What's New, Different, and Gone: Your 2020 OTC Update  participants will need to watch the archived webinar, complete the assessment with a grade of 70% or better, complete the evaluation questions, and then CLAIM credit. Participants need to have a valid pharmacist.com username and password to claim credit. After credit has been claimed, please visit CPE monitor for your transcript.    

APhA continuing pharmacy education policy provides you with two opportunities to successfully complete this continuing pharmacy education assessment. Please note that you will not be permitted to submit the assessment a third time. The current policy of the APhA Education Department is not to release the correct answers to any of our CPE tests. This policy is intended to maintain the integrity of the CPE activity and the assessment.

Initial release date: April 1, 2020
Expiration date: March 23, 2023 - No credit granted after this date


What's New, Different, and Gone: Your 2020 OTC Update is an activity for pharmacists and pharmacy technicians developed by the American Pharmacists Association. © 2020 American Pharmacists Association


Daniel Krinsky, PharmD and APhA’s editorial staff declare no conflicts of interest or financial interests in any product or service mentioned in this activity, including grants, employment, gifts, stock holdings, and honoraria. For a complete list of APhA staff disclosures, visit the APhA website at www.pharmacist.com/apha-disclosures

Conflicts of interest have been resolved through content review by Helen Sairany, BA, PharmD, MBA, BCACP, Director of Content Development & Partnership at the American Pharmacists Association. 


This learning product is a component of the APhA2020 Virtual Education package.

System Requirements

Computer and internet access are required to complete this activity.  Please visit our website to view the Technology System Requirements in order to have a positive learning experience.

Credit Information

Activity Number Credit Amount Accreditation Period
ACPE# 0202-0000-20-095-H01-P 0.1 CEUs March 23, 2020 - March 23, 2023
ACPE# 0202-0000-20-095-H01-T 0.1 CEUs March 23, 2020 - March 23, 2023