Psychological Impact of COVID-19 on Patients and Their Providers

Activity Preview

The psychological impact of COVID-19, both immediate and repercussive, cannot be overstated. Deaths, economic downturns, healthcare burden, and job losses are just a few of the struggles that we as healthcare providers must grapple with in a post COVID-19. However, what does this all mean to pharmacists who are at the frontline at time of pandemic? How can they overcome the extra psychological burden the patients present themselves with? An expert in the field discusses the potential psychological impact on COVID-19 using the Maslow’s Hierarchy of Needs and provide recommendations to meet the needs of your patients.

Learning Objectives

At the completion of this knowledge-based activity, participants will be able to:

  • Explain the psychological impact of COVID-19 using Maslow’s Hierarchy of Needs.
  • Discuss the impact of psychological burden of COVID-19 on healthcare providers.
  • Identify effective strategies that pharmacists at frontline can use to assist patients overcome the burden associated with COVID-19.

Activity type: Knowledge-based
Target Audience: Pharmacists 
Learning Level: 2

Accreditation Information


The American Pharmacists Association is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. The following education course is approved for 1.0 contact hour of CPE credit (0.1 CEU). The ACPE Universal Activity Number for this activity is 0202-0000-20-243-H04-P. 

To obtain credit for completing Psychological Impact of COVID-19 on Patients and their Providers, participants will need to watch the archived webinar, complete the assessment with a grade of 70% or better, complete the evaluation questions, and then CLAIM credit. Participants need to have a valid username and password to claim credit. After credit has been claimed, please visit CPE monitor for your transcript.

APhA continuing pharmacy education policy provides you with two opportunities to successfully complete this continuing pharmacy education assessment. Please note that you will not be permitted to submit the assessment a third time. The current policy of the APhA Education Department is not to release the correct answers to any of our CPE tests. This policy is intended to maintain the integrity of the CPE activity and the assessment.

Initial release date: September 16, 2020
Expiration date: September 16, 2023 - No credit can be earned after this date


Psychological Impact of COVID-19 on Patients and their Providers is an activity for pharmacists developed by the American Pharmacists Association. © 2020 American Pharmacists Association


Jeff Gold, PharmD, BCPP and APhA’s editorial staff declare no conflicts of interest or financial interests in any product or service mentioned in this activity, including grants, employment, gifts, stock holdings, and honoraria. For a complete list of APhA staff disclosures, visit the APhA website at

Conflicts of interest have been resolved through content review by Helen Sairany, BA, PharmD, MBA, BCACP, Director of Content Development & Partnership at the American Pharmacists Association. 


There is no fee associated with this activity for APhA members. 

The archived webinar is available to APhA members ONLY, as a free member benefit.  Thirty days after release, nonmembers may purchase the archived webinar at a cost of $129.*

System Requirements

Computer and internet access are required to complete this activity.  Please visit our website to view the Technology System Requirements in order to have a positive learning experience.

Credit Information

Activity Number Credit Amount Accreditation Period
ACPE# 0202-0000-20-243-H04-P 0.1 CEUs September 16, 2020 - September 16, 2023