Pharmacy-Based Medication Administration Services

Activity Preview

Welcome to the Pharmacy-Based Medication Administration Services continuing education training program. Module 1 of this online interactive program will provide an overview of the delivery of these services in community pharmacies. Modules 2 and 3 will focus on techniques for administering injections.

Module 1 reviews the rationale for why pharmacists may wish to provide medication administration services (MAS). We will also look at which medications are appropriate for MAS and the laws and regulations that impact pharmacists who provide MAS. Then we will look at the logistics of providing MAS.

Module 2 provides an overview of the use of the intramuscular route for injections.

Module 3 describes how to administer intramuscular injections at deltoid and ventrogluteal sites.

Learning Objectives

At the completion of this application-based activity, the participant will be able to:

  • Describe opportunities for pharmacists to provide medication administration services (MAS).
  • Explain how to apply the Pharmacists’ Patient Care Process to the delivery of MAS.
  • Identify strategies for providing MAS in a community pharmacy.
  • Explain why the intramuscular (IM) route of delivery is most appropriate for certain medications and describe strategies to minimize risk.
  • Describe how and when to use the Z-track method for IM injections.
  • List the four sites for intramuscular injections.
  • Identify key anatomical surface landmarks and describe underlying tissues for deltoid and ventrogluteal injections.
  • Explain appropriate administration techniques for deltoid and ventrogluteal injections.

Activity Type: Knowledge-based
Target Audience: Pharmacists
Learning Level: 2

Accreditation Information


The American Pharmacists Association is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. The following activity is approved for 2.0 contact hours of CPE credit (0.2 CEUs). The ACPE Universal Activity Number for this activity is 0202-0000-21-163-H04-P.

To obtain credit for completing Pharmacy-Based Medication Administration Services, participants will need to complete the onlne activities, assessment with a grade of 70% or better, and evaluation questions, and then CLAIM credit. Participants need to have a valid username and password to claim credit. After credit has been claimed, please visit CPE monitor for your transcript.    

APhA continuing pharmacy education policy provides you with two opportunities to successfully complete this continuing pharmacy education assessment. Please note that you will not be permitted to submit the assessment a third time. The current policy of the APhA Education Department is not to release the correct answers to any of our CPE tests. This policy is intended to maintain the integrity of the CPE activity and the assessment.

Initial release date: April 19, 2021
Expiration date: April 19, 2024 - No credit can be earned after this date

Development and Support

Pharmacy-Based Medication Administration Services is a home-study continuing education activity for pharmacists developed by the American Pharmacists Association with support from Viiv Healthcare © 2021 American Pharmacists Association


Christina DiMattia, PharmD, Rob Leland, PharmD, Jeremy Faulks, PharmD, and APhA’s editorial staff declare no conflicts of interest or financial interests in any product or service mentioned in this activity, including grants, employment, gifts, stock holdings, and honoraria. For complete staff disclosures, please see the Education and Accreditation Information section at


There is no fee associated with this activity.

System Requirements

Computer and internet access are required to complete this activity.  Please visit our website to view the Technology System Requirements in order to have a positive learning experience.