Motivational Interviewing to Address Vaccine Confidence

Activity Preview

This online learning course discusses vaccine hesitancy and identifies barriers experienced by patients. Motivational interviewing is highlighted as an approach to increase vaccine confidence in patients through case examples.

Learning Objectives

At the completion of this knowledge-based activity, pharmacists will be able to:

  • Discuss the historical context of vaccine hesitancy and identify barriers faced by patients.
  • Describe foundational components of motivational interviewing to instill vaccine confidence in patients.
  • Recognize common hesitancies faced by patients and identify multiple strategies that providers may utilize.

Activity type: Knowledge-based
Target Audience: Pharmacists 
Learning Level: 2

Accreditation Information


The American Pharmacists Association is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. The following online learning course is approved for 1.0 contact hour of CPE credit (0.1 CEU). The ACPE Universal Activity Number for this activity is 0202-0000-21-195-H04-P. 

To obtain credit for completing Motivational Interviewing to Address Vaccine Confidence, participants will need to watch the archived webinar recording, complete the assessment with a grade of 70% or better, complete the evaluation questions, and then CLAIM credit. Participants need to have a valid username and password to claim credit. After credit has been claimed, please visit CPE monitor for your transcript.

APhA continuing pharmacy education policy provides you with two opportunities to successfully complete this continuing pharmacy education assessment. Please note that you will not be permitted to submit the assessment a third time. The current policy of the APhA Education Department is not to release the correct answers to any of our CPE tests. This policy is intended to maintain the integrity of the CPE activity and the assessment.

Initial release date: May 27, 2021
Expiration date: May 27, 2024 - No credit can be earned after this date

Development and Support

Motivational Interviewing to Address Vaccine Confidence is an online learning activity for pharmacists developed by the American Pharmacists Association. © 2021 American Pharmacists Association

This recorded webinar was funded in part by a collaborative agreement with the Centers for Disease Control and Prevention (CDC) — CoAg number 1 NU50CK000576-01-00. The CDC is an agency within the Department of Health and Human Services (HHS). The contents of this resource do not necessarily represent the CDC or HHS, and should not be considered an endorsement by the Federal Government.


Krutika Mediwala, PharmD declares that she is a speaker/consultant for Cepheid Diagnostics and Merck.

Saswat K. Kabisatpathy, PharmD, and APhA’s editorial staff declare no conflicts of interest or financial interests in any product or service mentioned in this activity, including grants, employment, gifts, stock holdings, and honoraria. For a complete list of APhA staff disclosures, visit the APhA website at

Conflicts of interest have been resolved through content review by Helen Sairany, PharmD, BCACP, Director of Content Development at the American Pharmacists Association.


There is no fee associated with this activity. This online learning activity is open to APhA members and nonmembers.

System Requirements

Computer and internet access are required to complete this activity.  Please visit our website to view the Technology System Requirements in order to have a positive learning experience.

Credit Information

Activity Number Credit Amount Accreditation Period
ACPE# 0202-0000-21-195-H04-P 0.1 CEUs May 27, 2021 - May 27, 2024