Building COVID-19 Vaccine Confidence Throughout the Immunization Neighborhood

Activity Preview

This July 2021 Pharmacy Today supplemental article aims to give pharmacists the tools they need to turn their patients’ vaccine hesitancy into vaccine confidence and improve COVID-19 vaccination rates in disproportionately affected groups. Learn about conversational strategies such as motivational interviewing techniques aimed at building vaccine confidence, along with specific information and examples on how to address patients’ COVID-19 vaccine myths, questions, and concerns. 

Learning Objectives

At the completion of this activity, pharmacists will be able to:

  • Develop strategies to build confidence in COVID-19 vaccines among patients.
  • Develop confidence as an immunizer to answer patients’ COVID-19 vaccine questions and concerns.
  • Discuss pharmacist interventions aimed at improving COVID-19 vaccination rates in disproportionately affected groups.

Activity Type: Knowledge-based
Target Audience: Pharmacists
Learning Level: 2

Accreditation Information


The American Pharmacists Association is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. This activity is approved for 1.0 contact hours of CPE credit (0.10 CEUs). The ACPE Universal Activity Number for this activity is 0202-0000-21-248-H06-P.  

To obtain credit for Building COVID-19 vaccine confidence throughout the immunization neighborhood, complete the assessment with a grade of 70% or better, complete the evaluation, and then claim credit. Participants need to have a valid username and password to claim credit. After credit has been claimed, please visit CPE monitor for your transcript.

APhA's continuing pharmacy education policy allows two opportunities to successfully complete the continuing pharmacy education assessment. Please note that the questions may not appear in the same order as printed and only two attempts to pass the assessment will be granted.  The current policy of the APhA Education Department is to not release the correct answers to any of our CPE tests. This policy is intended to maintain the integrity of the CPE activity and the assessment.

Initial release date: July 1, 2021
Expiration date: July 1, 2024 - No credit can be earned after this date

Development and Support

Building COVID-19 vaccine confidence throughout the immunization neighborhood, is a home-study continuing education activity for pharmacists developed by the American Pharmacists Association. © 2021 American Pharmacists Association

This educational product was supported by Grant Number, 1 NU50CK000576-01-00, funded by the Centers for Disease Control and Prevention. Its contents are solely the responsibility of the authors and do not necessarily represent the official views of the Centers for Disease Control and Prevention or the Department of Health and Human Services.

Advisory Board

Mary S. Hayney, PharmD, MPH, Professor of Pharmacy (CHS), University of Wisconsin School of Pharmacy, Madison WI; Ajaykumar Sharma, RPh, MBA, Owner, Little Acorn Pharmacy, Siver pring, MD.


Mary S. Hayney, PharmD, MPH declares that she is a consultant for Seqirus and and Investigator for Dynavax, Sanofi, and Takeda.

Maria G. Tanzi, PharmD, Ajaykumar Sharma, RPh, MBA, and APhA’s editorial staff and APhA editorial staff declare no conflicts of interest or financial interests in any product or service mentioned in this activity, including grants, employment, gifts, stock holdings, and honoraria. For complete staff disclosures, please see the Education and Accreditation Information section at


There is no fee associated with this activity for members of the American Pharmacists Association and non-members.

System Requirements

Computer and internet access are required to complete this activity.  Please visit our website to view the Technology System Requirements in order to have a positive learning experience.

Credit Information

Activity Number Credit Amount Accreditation Period
ACPE# 0202-0000-21-248-H06-P 0.1 CEUs July 01, 2021 - July 01, 2024